ELECTRONIC FUNDS TRANSFERS

Please read this disclosure carefully and contact The White House Federal Credit Union (WHFCU) if you have any questions.

Upon approval of your membership, the Audio-Teller Service becomes available to you. We have entered the last four digits of your Social Security number as your temporary PIN. For security reasons, please change this PIN immediately.

To prevent losses, please keep your ATM card in a safe place. Do not authorized other parties to use your card, and under no circumstances should you divulge your PIN to any other person, or carry your PIN with or near your card. To release this information is a violation of your ATM and Audio-Teller privileges and may result in the revocation of those privileges. Please memorize your PIN.

For purposes of this disclosure, the term “transfer” refers to any monetary transaction (withdrawal, deposit, point-of-sale, transfer between accounts).

Type of Available Transfers.

Here are the types of EFT services available to you:

• Deposit of employer payroll or allotment.
• Deposit of government payments.
• Deposit to your account from another member’s account in the Credit Union.
• Payments out of your accounts to another member’s account in the Credit Union.
• Preauthorized automatic payments made from your share draft (checking) account for insurance premiums, mortgage payments, utility bills, or other payments.

• Withdrawal cash from your share accounts.
• Make deposits into your share accounts at our ATM.
• Make balance inquiries to your share accounts.
• Transfer funds between your share accounts.
• Pay for purchases from merchants that accept our ATM card (point-of-sale transactions). These purchases can only be made if you have a checking account.
• If the Credit Union joins ATM network(s), the network(s) may impose limitations on the availability of the above services at some ATMs.

You may use your Audio-Teller account number and PIN to:

• Check the balance of your share, share draft, certificate and loan accounts.
• Verify loan payments, cleared drafts ATM transactions, deposits and withdrawals.
• Transfer funds between your share, share draft, and loan accounts.
• Request advances on your line of credit/overdraft loan and credit the funds to your share or share draft accounts or request the check be mailed to the address on file for your account.
• Request withdrawal from your share or share draft account to be mailed to the address on file for your account.

Limitations on Transfers.

You may make up to six preauthorized transfers within one calendar month from your share savings account per Federal Reserve Regulation D. You may normally access your account seven days a week, 24 hours a day; except for equipment repair, maintenance and daily computer file updating. There is no limit on the number of transfers you may make from your share draft (checking) account.

Liability for Unauthorized Transfers, Lost/Stolen Card or PIN.

Tell us AT ONCE if you believe your card or PIN has been lost or stolen. Telephoning is the best way to keep your possible losses down. You could lose all the money in your account. If you tell us within two (2) business days, you can lose no more than $50.00 if someone has used your card without permission.

If you do not tell us within two (2) business days after you learn of the loss or theft of your card and we can prove that we could have stopped someone from using your card without your permission if you had told us, you could lose as much as $500.00.

Also, if your statement show transactions you did not make, tell us AT ONCE. If you do not tell us within sixty (60) business days after the statement was mailed to you, you may not get back any money lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time.

If you believe your card has been lost or stolen or that someone has withdrawn or may withdrawal money without permission, call or write:

Our business hours are Monday through Friday, 9:00 a.m. to 4:00 p.m.

Charges.

There will be a transaction fee of $1.00 for each use of an ATM machine other our ATM. An additional fee will be assessed for each withdrawal or transfer that results in a negative balance in an account. Fees may be collected from your available Line of Credit. Refer to Fee Schedule for current fee.

Returns and Adjustments.

Merchants and others who honor your ATM card may give credit for returns and adjustments by initiating credits to WHFCU which will credit amounts to your share draft (checking) account. WHFCU is not liable for any claims by you against the merchant arising form your use of your ATM card in a point-of-sale transaction.

Documentation of Your Electronic Funds Transfers (EFT).

You will get a receipt at the time you make any transaction on your account using any automated teller machine. You will also get a monthly statement of your account.

Pre-Authorized Credits.

If you have arranged to have direct deposits made to your account at least once every sixty (60) days from the same person or company, you can call us at our office or use your Audio-Teller account and PIN to find out whether or not the deposit has been made.

Stop Payment of Pre-Authorized Transfers.

If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here’s how:

Call us (202) 456-2900 or write us at Membership Services, 1745 Pennsylvania Ave., NW, Suite 203, Washington, DC  20006, Fax (202) 456-2413 in time for us to receive your request three (3) business days before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within fourteen (14) days after you call. We will charge you for each stop payment you authorized as reflected on the Fee Schedule.

If these regular payments may vary in amount, the person you are going to pay will tell you ten (10) days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)

If you order us to stop one of the payment three (3) business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

Liability for Failure to Make Electronic Funds Transfers.

If we do not complete an EFT to or from your account on time or in the correct amount account according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions, for instance, we will not be liable for:

1. Through no fault of ours, you do not have enough money in you account to make the EFT or you have exceeded the approved limits on any of your accounts.
2. The ATM where you were making the EFT transactions does not have enough cash.
3. The ATM or Audio-Teller was not working properly and you knew about the breakdown.
4. Circumstances beyond our control prevented the EFT despite reasonable precautions that we have taken.
5. If you are unable to access your account because the funds are frozen by court order attachment or similar reason.
6. Any other exception arises as stated elsewhere in our agreement with you, such as revocation of your card or Audio-Teller for any reason.

Account Information Disclosure.

We will disclose information to third parties about your account or transfers you make (1) where it is necessary for completing transfer; (2) in order to verify the existence and condition of you account for a third party, such as a credit bureau or merchant; (3) in order to comply with a government agency or court order; or (4) if you give us your written permission.

In Case of Errors or Questions About Your Electronic Transfers.

In case of errors or questions about your electronic transfers, you may telephone or write us at:

as soon as you can, if you think your statement or receipt is wrong or if you need more information about the transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days after we sent you the FIRST statement on which the problem appeared in order to make adjustments.

1. Tell us your name and account number.
2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
3. Tell us the dollar amount of the suspected error.

If you tell us orally, we will require that you send us your complaint or question in writing within ten (10) business days.

We will tell you the results of you investigation within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate you complaint or question. If we decide to do this, we will recredit your account within ten (10) business days for the amount you think is in error, so that you will have the use of your money during that time it takes us to complete our investigation. If we ask you to put your complaint in writing and we do not receive it within ten (10) business days, we may not recredit your account.

If we decide that there was no error, we will send you a written explanation with three (3) days after we finish our investigation. You may ask for copies of the documents we used in our investigation.

ATM/POS CARD AGREEMENT
Personal Identification Number (PIN)

We will not reveal your Personal Identification Number (PIN) to anyone. It will be your personal responsibility to safeguard your card and PIN and to promptly tell us if you have lost your card or PIN or it if has been stolen.

Revocation of Cards
We reserve the right to deny access, revoke and retain your card:

If you are indebted to the Credit Union as maker or co-maker and the loan for which you are responsible becomes delinquent.

• If your share draft (checking) or share account is overdrawn.
• If you allow an unauthorized person to use your card.
• If you declare bankruptcy.
• If a Writ of Attachment is placed against your account.
• For any other reasons the Credit Union may adopt from time to time.

The ATM card is our property. If we revoke it or wish to cancel you privileges under it, you must return the card to us.

We reserve the right to amend any terms or conditions of this agreement upon notice to you as required by law.

Credit Reports
You authorize us to investigate your credit standing when applying for a new card, renewed card or a reinstated card.

Important Information
Your ATM card is free. Replacement of your card after two is subject to a fee. There will be a transaction fee of $1.00 for each use of an ATM machine other than our ATM.

Withdrawal limits: up to $500 per 24-hour period or $200 per 24-hour period when on-line service is not available by ATM; up to $500 per 24-hour period at Point-of-Sale.

If you overdraw your accounts when the ATM is off-line, there will be a charge per transaction.

You agree to pay fees which may be imposed on this program from time to time and authorize the Credit Union to withdraw these fees from any of your available accounts.

Your ATM card will function in all HONOR, STAR, Encore, American Express, CIRRUS, CU24/CU HERE, CO-OP Network and PLUS machines. Available networks may be added or deleted from time to time.

If an ATM machine is not working, it is not necessary to inform the Credit Union.

AUDIO-TELLER PHONE AGREEMENT
I understand that use of the PIN will acknowledge acceptance of the following terms and conditions:

1. My regular share (savings) and share draft (checking) accounts and my loan accounts are governed by the account agreements. Electronic fund transfers affecting such accounts are further terms and conditions for such account with respect to the use of my Audio-Teller PIN.
2. The Credit Union issues the temporary PIN for my convenience only. I agree to change it to a PIN of my choice immediately. I assume responsibility for all transactions made through my PIN.
3. Privileges of the Audio-Teller PIN are subject to cancellation at any time without notice. I may cancel PIN privileges by notifying WHFCU in writing. In any event, I shall remain responsible for any outstanding balances.
4. I acknowledge that the PIN is to be kept personal and confidential. Therefore, I agree to take all reasonable precautions to ensure that no one learns my PIN. At no time will I reveal or make available, directly or indirectly, the PIN to any other person.
5. My PIN may be used for balance inquiries, check withdrawals, payments, transfers from one account to another, to make inquiries on check clearings, payroll and other deposits.
6. The use of the PIN is subject to the regulations of accessible accounts. I agree not to withdraw funds in excess of the balance of my accounts.
7. If a PIN is issued for a joint account, we agree to be jointly and severally liable under the terms of the Agreement.
8. The Credit Union may change or rescind these rules and regulations at any time after giving required notice.
9. I acknowledge that I will adhere to any limitations on the dollar amounts or the number of transfers as disclosed to me.
10. I agree to pay fees which may be imposed on this program from time to time and authorize the Credit Union to withdraw these fees from any of my available accounts.
11. If I am a joint owner, I agree that if a transaction(s) by any of my joint owner(s) is made and results in access to the other’s asset account, each joint owner authorized the Credit Union to honor such request and agrees by the terms and conditions of the account(s), whether the accounts are in the joint names or in the individual name of any of the join owners of this account. The terms and conditions of the asset accounts are incorporated herein by reference.
12. Amendments to this agreement may be provided to me in accordance with applicable laws without restatement of the terms and conditions of this agreement.

If I learn or believe that my PIN has been lost or stolen or has been used or may be used by some other person without my permission, I will immediately phone or write the Credit Union at Membership Services, 1745 Pennsylvania Ave., NW, Suite 203, Washington, DC  20006, Fax (202) 456-2413.

Federal regulations prohibit the payment of dividends in access of available earnings. Your savings federally insured to $100,000; National Credit Union Administration, a U.S. Government agency.